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Child Safety Standards

Amilu is committed to the safety of all users and maintains a zero-tolerance policy towards child sexual abuse and exploitation (CSAE) on our platform.

Our Standards

Age Requirement

Amilu is exclusively for users aged 18 and older. We do not knowingly allow minors to create accounts. Users must confirm they are at least 18 years old during registration. Accounts found to belong to minors are immediately suspended and removed.

Zero Tolerance for CSAE

We have a strict zero-tolerance policy for any content or behavior related to child sexual abuse and exploitation. This includes, but is not limited to:

  • Child sexual abuse material (CSAM) of any kind
  • Grooming or solicitation of minors
  • Any content that sexualizes or exploits children
  • Sharing, distributing, or requesting exploitative material involving minors

Any user found engaging in such behavior is permanently banned and reported to the relevant authorities without exception.

Reporting

All users can report concerning content or behavior directly within the app. To report:

  • Tap the three-dot menu on any activity, event, photo, message, or profile
  • Select "Report" and choose the appropriate reason
  • Submit the report

All reports are reviewed by our team within 24 hours. Reports involving the safety of minors are treated with the highest priority.

You can also report concerns directly via email at hello@amilu.app.

Moderation and Enforcement

Our moderation team reviews all reports and takes action including:

  • Immediate removal of violating content
  • Issuing warnings or strikes to offending accounts
  • Permanent bans for serious or repeated violations
  • Reporting illegal content and activity to law enforcement and relevant authorities

Appeals & Complaints

If you believe content was moderated in error, you may appeal by contacting hello@amilu.app with the subject line "Moderation Appeal" and your user ID.

We will review your appeal within 7 business days and notify you of the outcome. If you are not satisfied with the result, you may contact the competent authority in your country of residence.

Cooperation with Authorities

Amilu cooperates fully with law enforcement agencies and relevant authorities in the investigation and prosecution of child exploitation. We will report any identified CSAM or CSAE activity to the appropriate national and international bodies, including NCMEC and local law enforcement.

Contact

If you have questions about our child safety standards or wish to report a concern, please contact us at hello@amilu.app.

Zypheris GmbH
c/o BlueAUDIT GmbH
Schindellegistrasse 73
8808 Pfäffikon, Switzerland

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